MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTERĪlthough the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100-150 feet.
See if you have access to the Internet by opening your Web browser and accessing any site.MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS ROUTER) If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software. USB ports may be on the front or the back of the computer, and may be horizontal or vertical.Ģ Attach the small, square connector to the printer. 1 Attach the large, rectangular connector to any USB port on your computer. Make sure the USB cable is correctly attached.Hubs, switch boxes, and docking stations can sometimes interfere with the USB connection. Attach the cable directly to the computer and the printer.If there is any visible damage to the USB cable, try using a new one. Make sure that the USB cable is not damaged.If the configuration software does not allow you to continue configuring your printer wirelessly after you attach the USB cable, there may be a problem with the cable.
Wireless configuration does not continue after the USB cable is attached This information is very helpful when troubleshooting the network configuration of the printer.įor more information on printing a network setup page, refer to the User's Guide on the installation software CD. A network setup page lists the configuration settings of the printer, including the IP address and MAC address.
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